Not to mention, it has helped us get better at collecting from patients upfront so we don’t have to chase the money on the backend.” It makes having the financial conversation really easy and keeps the patient informed.
“Rivet’s estimates show exactly what patients are being charged for, how much of the deductible the patient has met, and how we’re applying it.
Like Rivet, Collins believes that when it comes to price transparency, there is no downside. “In this day and age, it’s so important to have transparent pricing.” said Collins, “It’s the right thing by the patient and it helps them feel more at ease.” As a result, when they found that Rivet also provided eligibility, estimates, and payments, they decided to give estimates a shot. They also wanted to set up a system to store all of their contracts and fee schedules digitally.Īlong with strengthening those initial systems, Collins and her team saw a need to improve upfront estimates and collections, especially in the wake of recent legislation and policies regarding price transparency. Collins and her team initially brought on Rivet for payer contract management, including underpayment detection and contract modeling. “We’re constantly looking for ways to improve efficiency.” said Collins, “We only have so much space and you can only hire so much staff, so to supplement our employees and help improve their workflow we’re always looking for 3rd party systems to make things better.”Īustin Retina Associates is a 9 physician group, practicing across 17 facilities in the Austin, Texas area. Stephanie Collins, the COO of Austin Retina Associates, has a tech-minded approach to building a successful practice.
0 kommentar(er)
